When it comes to hybrid vehicles, the battery plays a crucial role in their performance. Fortunately, Stellantis provides a comprehensive warranty for their hybrid batteries to give customers peace of mind. The warranty coverage for Stellantis's hybrid battery varies depending on the specific model and the state in which the vehicle is registered.
Currently, in non-ZEV (Zero Emission Vehicle) states, Chrylser, Dodge, Jeep and Ram offer a 10-year/100,000-mile warranty for the high voltage battery. This means that if the hybrid battery fails within the first ten years or before reaching 100,000 miles, Stellantis will be responsible for replacing it at no cost to the owner. Currently, in ZEV states, which include California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island, and Vermont, the warranty coverage extends to 10 years or 150,000 miles.
It's important to note that the warranty coverage is subject to certain conditions and requirements. To ensure eligibility for warranty replacement, the hybrid battery's "State of Health" (SOH) must fall below a specific threshold. Typically, if the battery's SOH drops to 70% or lower before the warranty period expires, it will be considered for replacement under warranty.
You may be wondering how your dealership can determine your battery's State of Health. The evaluation process is conducted by the battery control module, which continuously monitors the battery's performance and calculates its SOH. This information can be accessed through a scan tool, which provides an accurate reading of the battery's condition.
While there are physical tests that can be performed to assess the battery's health, a reliable system will evaluate itself through regular driving. The battery control module collects data on the battery's performance and communicates it to the hybrid control unit. Any abnormalities or issues with the battery should trigger fault codes and illuminate the Malfunction Indicator Lamp (MIL) on the dashboard.
Mopar Vehicle Protection, although comprehensive in its coverage, does not include hybrid batteries. These batteries are classified as "wear items" and fall outside the scope of a standard policy. As an integral component of your vehicle, the battery is subject to natural wear and tear over time, necessitating eventual replacement.
In some cases, you may notice performance issues or a significant decrease in range compared to what is expected for the season. If this occurs, it's crucial to bring your vehicle to a Chrysler, Dodge, Jeep or Ram dealership for evaluation. They will assess the battery's condition and determine if it falls within the warranty replacement criteria.
If your hybrid battery meets the criteria for warranty replacement, the process will typically involve working with a Chrysler, Dodge, Jeep or Ram dealership. They will handle the necessary steps to submit a warranty claim on your behalf. The dealership will evaluate the battery, verify its eligibility for replacement, and seek approval from the manufacturer.
Once approved, the dealership will proceed with replacing the hybrid battery with a new one, ensuring that your vehicle's performance and efficiency are restored. It's worth noting that Chrysler's policy may allow for battery replacement even if the battery's SOH has not reached the 70% threshold, depending on the specific dealership's customer care policy.
While hybrid battery warranty provides excellent coverage, it's essential to understand its limitations and additional factors that may affect the battery's lifespan. Here are some important considerations to keep in mind.
The hybrid battery warranty on Chrysler, Dodge, Jeep and Ram vehicles provides valuable coverage and peace of mind for hybrid vehicle owners. Understanding the details of the warranty, including coverage duration, conditions for replacement, and other considerations, will help you make informed decisions and ensure the longevity of your hybrid battery. By following recommended maintenance practices and driving habits, you can maximize the lifespan and performance of your hybrid battery.