Cancel Mopar Extended Warranty
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Contract Cancellations

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How To Cancel Mopar Vehicle Protection

CANCELLATION POLICY: If you are the original purchaser of the Plan, and coverage under your extended warranty has not expired or been terminated, you may cancel if you have not authorized transfer of Plan coverage to a new owner. To cancel the Plan you may take your Plan to any Dealer. The Dealer will contact us to request termination of your contract.
If your Vehicle is repossessed or rendered a total loss and your Plan was financed with your vehicle, your rights under this Plan transfer to the lienholder. The lienholder is then responsible or requesting termination of the Plan through the Dealer where the Plan was purchased. If the Plan was not financed, any refund due will be paid to you by check in your name from Chrysler Group.

How Refund Is Calculated

On cancellation requests received* within the first 60 days from the original purchase date of the Plan, you will be refunded the full amount you paid for the Plan, provided no claims have been paid against the Plan. In the event claims have been paid, or requests received* after 60 days, your refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for time or mileage used, whichever is greater, less a cancellation fee as indicated below.

Cancellation Procedure:

If there is no Dealer in your area, mail your cancellation request along with your Plan Provisions, proof of payoff and current mileage on the Vehicle to:
Please specify the Option Code(s) you wish to cancel. Option codes can be found on the first page of your Plan Provisions document. (Look for "Option Description")

 

Mopar Vehicle Protection
Cancellation Department
P.O. Box 2700
Troy, MI 48007-2700

Cancellation Fees:

(Applies to the state where the Plan was purchased)

STATE AMOUNT
Alabama $25 Administration Fee.
California $25 or 10% of the Contract Cost, whichever is less.
Hawaii $50 Administration Fee.
Illinois $50 or 10% of the Contract Cost, whichever is less.
New Hampshire None.
New York $50 Administration Fee.
North Carolina $50 or 10% of the pro-rata refund amount, whichever is less.
Georgia 90% of the unearned pro-rata premium - no Administration Fee.
Oklahoma 10% of the unearned pro-rata premium not to exceed $50 If we cancel, 100% of the unearned pro-rata premium will be refunded.
All others $75 Administration Fee.

Please Note:

The cancellation refund will be based on the date we receive written notification of the cancellation request.

A cancellation refund check will be made payable and issued to you if no lien exists.

Whenever a lien exists, the cancellation refund check will be made payable and issued to the lienholder.

Conditions where Mopar may cancel your coverage:

We reserve the right to cancel the Plan after issuance should it be discovered that:

  • Vehicle is ineligible or has been modified/altered to make it ineligible after Plan coverage has been in effect.
  • Failure of the customer to maintain the Vehicle as prescribed by the manufacturer;
  • The odometer has been tampered with or has not been repaired by the customer.
  • Non-payment of premium.
  • Vehicle is registered outside of the of the United States, Guam, and Puerto Rico.
Vehicle Information






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